Licorice v2.3 Release Notes
Licorice Standalone Licorice now works Standalone (without a PSA). This enables MSPs and ITSPs who are just starting, or do not have a PSA, to use Licorice. Remember also that … Read more…
Development
Licorice v2.2 Release Notes
2 Years of Ticket History Previously Licorice only sync’d the tickets you dragged into it. We’ve had numerous requests from partners for historical tickets to be easy to access in … Read more…
Licorice v2.1 Release Notes
Assets and Configuration Items Licorice now supports adding and viewing Configuration Items (note: this is read-only for the moment). We have called them “Assets” (because having a configuration without an … Read more…
Licorice v2.0 Release Notes
Licorice Control is intelligent software that drives your PSA and soon all your other apps — it’s like giving everyone in your team a personal assistant. We’re excited to announce … Read more…
Third Licorice release and 90+ days solid uptime
We are pleased to announce 90 days of solid uptime since the launch of our production environment, plus a big update designed to ease integration with ConnectWise. Announcing Licorice 1.1.3 … Read more…
Licorice Pilot Update — Release Schedule
Hi Everyone. For the past 10-15 years I’ve talked with fellow MSP owners about the “ideal IT support software”, and how great IT software could be… but over the years … Read more…
Licorice Pilot out of QA
It’s finally here! We’re so proud and excited to announce the arrival of little Licorice Pilot (version 1.1). If you’ve been keeping tabs, you’ll be aware Licorice runs completely independently … Read more…
Licorice Pilot servers online and in QA
As of last night (Australia time) the new Pilot servers are up running and going through intensive testing. There’s been a lot of old code and modules removed in preparation … Read more…