What is Licorice?
A powerful new
service interface
Lightning-fast
workflow
Rapid assignment
and scheduling
Zero training
required
Automatically
tracks your time
Licorice is the fastest, most accurate way to deliver IT services, scale, and succeed.
Licorice augments old-fashioned service ticket handling with a lightning-fast new interface — without having to change your PSA/ITSM or retrain your team.
Why MSPs love it
Works the way you think
Get stuff out of your head, switch between multiple jobs instantly, and easily understand what’s next.
Record time entries
with a single click.
Automatically tracks
your time as you work.
Client scheduling
Your clients can schedule requests on your terms, freeing your team to focus on delivery excellence.
Schedule clients with no back-and-forth.
Complete control
over appointment rules.
Faster than the fastest techs
Licorice caches PSA data and sets new standards for UI responsiveness.
Outperforms ticket-based workflows by 400%.
Intuitive interface that
doesn’t need hours of training.
*More PSAs coming soon
Rapid resource allocation
See everyone’s tasks and accurately allocate resources.
Clearly see where you’re
under/over-resourced.
No more tickets
hidden in lists.
Enhance your service
The bottom line.
Retain talent
Happy engineers means higher job satisfaction and less burnout.
Save costs
Patent-pending workflows reduce costs and increase billing efficiency.
Zero-touch appointments
Professional service from go to whoa means higher client retention rates.