Licorice v2.3 Release Notes
Licorice Standalone Licorice now works Standalone (without a PSA). This enables MSPs and ITSPs who are just starting, or do not have a PSA, to use Licorice. Remember also that … Read more…
News
Licorice v2.2 Release Notes
2 Years of Ticket History Previously Licorice only sync’d the tickets you dragged into it. We’ve had numerous requests from partners for historical tickets to be easy to access in … Read more…
Licorice v2.1 Release Notes
Assets and Configuration Items Licorice now supports adding and viewing Configuration Items (note: this is read-only for the moment). We have called them “Assets” (because having a configuration without an … Read more…
Licorice v2.0 Release Notes
Licorice Control is intelligent software that drives your PSA and soon all your other apps — it’s like giving everyone in your team a personal assistant. We’re excited to announce … Read more…
Schnizzfest 2023 and other news
Hi everyone, Samantha here. Well we’ve certainly hit the ground running in 2023. Schnizzfest 2023 was an amazing hit and we spoke to a lot of MSPs, with several joining … Read more…
Third Licorice release and 90+ days solid uptime
We are pleased to announce 90 days of solid uptime since the launch of our production environment, plus a big update designed to ease integration with ConnectWise. Announcing Licorice 1.1.3 … Read more…
Licorice Pilot Update — Release Schedule
Hi Everyone. For the past 10-15 years I’ve talked with fellow MSP owners about the “ideal IT support software”, and how great IT software could be… but over the years … Read more…
Network Status page
Hi everyone. Now that we are onboarding Pilot partners, we thought it was important to create a Network Status page for transparency. This shows the current and historical status of … Read more…