Licorice v2.3 Release Notes

Licorice Standalone Licorice now works Standalone (without a PSA). This enables MSPs and ITSPs who are just starting, or do not have a PSA, to use Licorice. Remember also that … Read more…

ConnectWise API Setup for Licorice

Licorice is committed to PoLP (Principle of Least Privilege) Overview We’re excited you’d like to trial or purchase Licorice and are looking forward to working with you! Below is an … Read more…

Licorice v2.2 Release Notes

2 Years of Ticket History Previously Licorice only sync’d the tickets you dragged into it. We’ve had numerous requests from partners for historical tickets to be easy to access in … Read more…

Licorice v2.1 Release Notes

Assets and Configuration Items Licorice now supports adding and viewing Configuration Items (note: this is read-only for the moment). We have called them “Assets” (because having a configuration without an … Read more…

Schnizzfest 2023 and other news

Hi everyone, Samantha here. Well we’ve certainly hit the ground running in 2023. Schnizzfest 2023 was an amazing hit and we spoke to a lot of MSPs, with several joining … Read more…

2022-Jun-12 AWS Incident Report

Type: Security breach on Amazon Web Services Time: 12 June at 00:22 UTC and again at 06:18 UTC Duration: Several minutes each time Customers affected: None Status: Services working as … Read more…