Licorice v2.3 Release Notes
Licorice Standalone Licorice now works Standalone (without a PSA). This enables MSPs and ITSPs who are just starting, or do not have a PSA, to use Licorice. Remember also that … Read more…
ConnectWise API Setup for Licorice
Licorice is committed to PoLP (Principle of Least Privilege) Overview We’re excited you’d like to trial or purchase Licorice and are looking forward to working with you! Below is an … Read more…
Licorice v2.2 Release Notes
2 Years of Ticket History Previously Licorice only sync’d the tickets you dragged into it. We’ve had numerous requests from partners for historical tickets to be easy to access in … Read more…
Licorice v2.1 Release Notes
Assets and Configuration Items Licorice now supports adding and viewing Configuration Items (note: this is read-only for the moment). We have called them “Assets” (because having a configuration without an … Read more…
Licorice v2.0 Release Notes
Licorice Control is intelligent software that drives your PSA and soon all your other apps — it’s like giving everyone in your team a personal assistant. We’re excited to announce … Read more…
Schnizzfest 2023 and other news
Hi everyone, Samantha here. Well we’ve certainly hit the ground running in 2023. Schnizzfest 2023 was an amazing hit and we spoke to a lot of MSPs, with several joining … Read more…
Third Licorice release and 90+ days solid uptime
We are pleased to announce 90 days of solid uptime since the launch of our production environment, plus a big update designed to ease integration with ConnectWise. Announcing Licorice 1.1.3 … Read more…
Licorice Pilot Update — Release Schedule
Hi Everyone. For the past 10-15 years I’ve talked with fellow MSP owners about the “ideal IT support software”, and how great IT software could be… but over the years … Read more…