Schnizzfest 2023 and other news
Hi everyone, Samantha here. Well we’ve certainly hit the ground running in 2023. Schnizzfest 2023 was an amazing hit and we spoke to a lot of MSPs, with several joining … Read more…
Third Licorice release and 90+ days solid uptime
We are pleased to announce 90 days of solid uptime since the launch of our production environment, plus a big update designed to ease integration with ConnectWise. Announcing Licorice 1.1.3 … Read more…
Licorice Beta Update Release Schedule
Hi Everyone. For the past 10-15 years I’ve talked with fellow MSP owners about the “ideal IT support software”, and how great IT software could be… but over the years … Read more…
2022-Jun-12 AWS Incident Report
Type: Security breach on Amazon Web Services Time: 12 June at 00:22 UTC and again at 06:18 UTC Duration: Several minutes each time Customers affected: None Status: Services working as … Read more…
Network Status page
Hi everyone. Now that we are onboarding beta partners, we thought it was important to create a Network Status page for transparency. This shows the current and historical status of … Read more…
Licorice Beta Released
It’s finally here! We’re so proud and excited to announce the arrival of little Licorice Beta (version 1.1). If you’ve been keeping tabs, you’ll be aware Licorice runs completely independently … Read more…
Beta servers online and in QA
As of last night (Australia time) the new beta servers are up running and going through intensive testing. There’s been a lot of old code and modules removed in preparation … Read more…
Why are we making Licorice?
Why would build make YAP™ (yet another PSA product)? There are so many already to choose from.. First off, we’re not making a complete ITSM/PSA software package. ITSM software is really an ERP—in that it supports Read more…
Licorice v1.0 progress update
I’ve just seen v1.0 of Licorice up and running, and I can’t wait to show you. Last year we completed an early build of Licorice to present to Pilot clients … Read more…
Julian LeFay (Jensen) appointed as Licorice CTO
I would like to warmly welcome Julian Jensen (also known as Julian LeFay) to the Licorice team. Julian is joining us as Licorice’s CTO, and I’m thrilled for him to … Read more…