We are pleased to announce 90 days of solid uptime since the launch of our production environment, plus a big update designed to ease integration with ConnectWise. Announcing Licorice 1.1.3 … Read more…
Hi Everyone. For the past 10-15 years I’ve talked with fellow MSP owners about the “ideal IT support software”, and how great IT software could be… but over the years … Read more…
Type: Security breach on Amazon Web Services Time: 12 June at 00:22 UTC and again at 06:18 UTC Duration: Several minutes each time Customers affected: None Status: Services working as … Read more…
Hi everyone. Now that we are onboarding beta partners, we thought it was important to create a Network Status page for transparency. This shows the current and historical status of … Read more…
It’s finally here! We’re so proud and excited to announce the arrival of little Licorice Beta (version 1.1). If you’ve been keeping tabs, you’ll be aware Licorice runs completely independently … Read more…
As of last night (Australia time) the new beta servers are up running and going through intensive testing. There’s been a lot of old code and modules removed in preparation … Read more…
Why would build make YAP™ (yet another PSA product)? There are so many already to choose from.. First off, we’re not making a complete ITSM/PSA software package. ITSM software is really an ERP—in that it supports Read more…
I’ve just seen v1.0 of Licorice up and running, and I can’t wait to show you. Last year we completed an early build of Licorice to present to Pilot clients … Read more…
I would like to warmly welcome Julian Jensen (also known as Julian LeFay) to the Licorice team. Julian is joining us as Licorice’s CTO, and I’m thrilled for him to … Read more…
Integrating your Licorice instance into ConnectWise is simple and fast. In this post you will see the steps required to get your Pilot instance up and running in under 5 … Read more…