Contact us

Do you have something you really want to see in next-gen IT software? Have a question, or want more information? Want to work with us or integrate with Licorice? Please get in touch.

Please keep in mind we’re experienced operators, however, we’re still setting things up—we have no support team, so if it takes a little while to respond, it’s not just you. It’s just us doing the best we can :). Our customer support is extremely important to us and will become a focus soon.

    How we use different contact methods

    Contact form

    For general questions, suggestions/wish-list features, if you’re an ITSM software company or other software app wanting to integrate or discuss a partnership or other opportunities, and investment opportunities, please use the contact form above.

    We use this when we achieve important milestones (such as fundraising, reaching a new stage in Licorice as a company, or a new release). There’s no fancy marketing team. It’s just us devs and engineers keeping supporters up to date. Please subscribe in the footer.

    Important milestones from the mailing list are mirrored here. We also intend to release results of our research when we’re able, and really deconstruct IT service delivery and discuss how and why things work the way they do (and how and why they don’t). (such as fundraising, reaching a new stage in Licorice as a company, or a new release). Please subscribe in the footer.

    Client support

    At the moment, these details are shared with Pilot clients only. Once we’re ready to release, we think we might use Licorice 🤔 😊.

    We’re discussing using this for network status alerts. However, we’re really not using it at the moment.

    We may use LinkedIn for finding team members in the future.