About us

Licorice is a team of like-minded people, with backgrounds in software development and a deep passion for IT support services.

We’re experienced business builders, with a world-class team who share our vision.

Our aim is to build the IT software we’ve wanted for years – but have never seen – that is super-fast, freely integrable, and is backed by cutting-edge experimental data.

We’re really excited about the possibilities Licorice has for the IT community, for all our quality of life, and the overall perception of our industry.

Illustration of IT techs helping each other win

Vision

Everyone loves IT workers, globally

It’s the information age, yet it seems IT professionals are not universally loved. We aim to change this.

Mission

Replace the UI for ITSM software

IT software fundamentally hasn’t changed for 30 years. If you’ve ever thought “there’s got to be a better way than a never-ending list of tickets”—yes, there is!

Partnered with

Licorice is grateful to have the active support of and advice from these startup incubators:

Logo of University of South Australia
Logo of Innovation and Collaboration Centre

Licorice Team

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Samantha Glocker

CEO

Samantha is an awarded CEO specializing in complex systems, software development, IT services and corporate governance. She is an accomplished IT engineer and business builder, and envisions a world where every IT professional is appreciated.

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Marshall Cowan

COO

Marshall built and operated the hosting and application support for Blackboard and Moodle. He has extensive experience in software development, testing, support, and in leadership.

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Ian Macdonald

Front-end Development

Ian is an accomplished full-stack developer, having built many SaaS and software systems. Ian contributes up-to-date experience in React UI and front-end development.

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Julian Jensen

Back-end Development

Julian’s reputation precedes him. Known as “Father of the Elder Scrolls”, Julian brings a deep passion for excellence in coding standards and both broad and deep experience in SaaS development.

Advisers

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Nick Lienert

LXL, CEO

Business owner and investor.
Lienert Australia (MD, successful exit).
Experienced Company Director.
Entrepreneurs’ Organization.

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Victoria Kluth

Araza, CEO

In five years, Victoria has grown national IT company Araza from 5 to 480 people, whilst maintaining a 50% female workforce. Araza competes against IBM, Accenture and Infosys.

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Prof. Richard Turner

ZEN Energy, Founder

Professor of entrepreneurship at University of South Australia, Richard pioneered solar battery home energy in Australia. He is experienced at both startup and long-term success.

Kirk Drage

LeapSheep, CEO

LeapSheep has developed a proven system for repeatable startup success. Kirk and his team at LeapSheep have been instrumental to the success of many startups, with a particular focus on SaaS.

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Graeme Still

Stillica, Principal, CPA

Graeme was Senior Manager, Entrepreneurial Services at international accounting firm Ernst & Young, and is an experienced consultant and Board adviser to both private and public companies.